The Crisis to Calm Hospital Navigation Kit gives you scripts, safety tools, and fast answers so you can speak up, protect your loved one, and make confident decisions in the moments that matter most—even if you’ve never dealt with doctors or hospital staff before.
We've been through hospital stays before, Abut this was the first time we felt in control. This toolkit brought order to the chaos and made sure my husband got the right care at the right time.
My dad was admitted out of nowhere and I was frozen with fear. This kit told me exactly what to say and ask so I didn't miss a thing. I finally felt like part of the care team, not just a bystander.
Introducing
Insider's Guidebook
2 Communication Tools You Can Use Anywhere
Speak up clearly—even in high-stress moments (Value: $27)
Know Your Rights + What You Can Refuse
Feel confident saying no when it matters (Value: Priceless)
Complaint & Concern Pathway Guide
Know exactly who to talk to when something goes wrong and how to complain to the right person (Value: $36)
“Who’s Who” Staff & Unit Cheat Sheet
Understand roles and hospital units fast at any hospital (Value: $19)
2 Pages of Insider Tips from a Nurse
Become your nurse’s favorite patient and practically guarantee the best care (Value: $25)
Rounds Demystified Guide
Get answers and action during doctor visits, not silence (Value: $28)
Hospital Journal + Prompts
Track meds, questions, and care notes all in one place (Value: $27)
PLUS 3 POWERFUL BONUSES
Discharge Safety Checklist
Avoid unsafe discharges and prevent complications (Value: $27)
Private Facebook Group
Ask questions and connect with others in real time (Value: Priceless)
20-Minute 1:1 Patient Advocacy Consult
Personalized help from Leah Nolan, RN, BCPA (Value: $40)
Total value: $224+
Today Only: ONLY $17
Be caught off guard when the doctor asks for medical history
Watch days pass with no answers or real progress
Walk away from a conversation thinking, "I should have pushed harder"
Panic when care feels off, but stay silent
Get sent home scared, confused, and unprepared
Walk into the hospital with a plan, not panic. (Even if you’ve never done this before.)
Ask the questions that matter and catch what others might miss. (No medical degree required.)
Advocate confidently for your loved one, without second-guessing yourself every step of the way.
But in a hospital room, silence can cost you.
"My mom’s stroke happened out of nowhere. We walked into the hospital with nothing, and this kit was like a roadmap. It helped us keep track of every test, every doctor, and every update. We left feeling confident instead of confused."
As a nurse, I wish every family had this. It keeps everyone organized, focused, and calm. The communication tips alone prevent so many misunderstandings that cause delays and stress.
It’s 2AM. You’re sitting in a plastic chair next to the hospital bed, trying to stay awake.
You haven’t slept in 36 hours. The monitors beep. Someone rushes in, adjusts something, rushes out again.
A doctor will be in soon. They’ll look at you for answers.
You don’t have any.
They’ll ask, “Any questions?”
You brought a notebook. You meant to write things down.
But every time someone talks, it’s a swirl of acronyms and decisions and half-finished thoughts.
You’re scared of missing something.
You know you should ask for clarification.
But you don’t want to be annoying. Or wrong. Or in the way.
You stare at the blank page, feeling like everything depends on what you don’t know.
Morning comes. The phone starts ringing. Family members want updates.
The nurse shift changes. The plan changes. You still don’t understand yesterday’s plan.
You’re doing your best.
But “your best” wasn’t trained for this.
You’re afraid something will fall through the cracks and no one will notice until it’s too late.
These are the moments this toolkit was built for.
Having a handful of prompts or go-to phrases makes it easier to find your voice in the moment.
When it’s all written down (in a way that makes sense), you catch stuff others might miss.
That doesn’t mean being difficult it means trusting your gut, and having the confidence to say, “Something’s not right.”
Meet the creator:
Over the last 15 years, I’ve worked in nearly every corner of the hospital: from the chaos of the ER to the intensity of the ICU.
I’ve seen families thrust into impossible situations—expected to make critical decisions, ask the right questions, and advocate for someone they love, all without guidance or support. When nurses and staff are burned out and the system is stretched thin, there’s often no one to fill in the gaps. Not because anyone is careless, but because there just aren’t enough hands, hours, or resources.
I also know how hard it is to speak up—especially to someone with more experience, more credentials, or an entire care team behind them. Even as a nurse, it took me years to find the right words and the confidence to use them.
For most people, advocacy isn’t instinctual. It’s uncomfortable to question authority, speak the language, or push back when something feels off—especially in a crisis. I'm here to teach you.
As a working ICU nurse and advocate, I charge hundreds for private consults... But I wanted to make this make this something every family can rely on when it matters most. So, for less than a copay, you can have the tools I wish every family had.
Someone you love needs you!
FOR LESS THAN A COPAY, YOU'LL GET:
– What info to know and bring to the hospital to save time, confusion and money
– Crucial Safety Tips & Tricks for Staying Safe In ANY Hospital
– Two priceless communication strategies that tell you the exact phrasing to convey concern or push back, that can be used in nearly any setting, not just the hospital.
– Multiple clear cut pathways for if you need to go up the chain
– How to interpret the lingo of the big groups of doctors in or outside the room, called "rounding", and how to use this opportunity to stay in the loop, get your questions answered and voice heard!
– 2 pages of insider secrets from a nurse about what creates a great patient/nurse relationship, and what we wish patients and families knew
Hospital Journal Template to keep track of questions and progress
– A GOLDEN Packing list to make your stay successful and ...dare I say it...comfortable?
Bonus: Safe Discharge Checklist
Bonus: Exclusive Membership to the Garnet Patient and Family Member Support FB Page for community and support from other caregivers and the author
Bonus: 20-Min 1:1 Q&A with Leah Nolan, RN BSN, CCRN, BCPA ($40 value!)
You likely have a final will & testament, maybe even a disaster plan, but what about something more likely to happen this year...a hospitalization?
Over 35 million people are hospitalized every year in the United States! 1
Would you be prepared? Do you know what documents you'll need to prepare or bring?
No one wants to be hospitalized. But chances are, you or someone you love will be.
Whether it’s an unexpected emergency or a scheduled procedure, it’s not a matter of if. It’s a matter of when.
Now imagine facing it with calm, clarity, and the answers already in your hands.
Think of this kit as another type of essential future protection, like a security system in a safe neighborhood, or an umbrella kept in your car.
My Instant Download Digital PDF is the perfect addition to your emergency home binder!
There’s a mountain of information coming at you when someone is in the hospital. Doctors talk fast, papers pile up, and decisions have to be made quickly.
Sure, some of this can be found online. But trying to sort through vague advice, messaging boards, reddit, and conflicting articles in a moment of crisis is like searching for the perfect grain of sand in the desert. It's also not always possible to know WHO wrote that information, their qualifications or their motivations behind it.
The Crisis to Calm Toolkit puts everything you need all in one place. It’s clear, practical, and created by an experienced critical care nurse who’s helped thousands of families get through the hardest days with confidence and calm during a decade of practice at the bedside.
This is for you if...
– You’re sitting at someone’s bedside right now
– You’re caring for an aging parent, spouse, or loved one
– You’ve felt ignored or misunderstood during doctor's rounds
– You're scared you’ll miss something important
– You want to be prepared for ANY situation
– You don’t want to spend hours Googling and researching instead of being with your family member
– You’re overwhelmed and just want someone to guide you
Hospitalization results in an average adjusted cost of $14,101 per inpatient (1)
Medical waste isn’t just trash. It’s the cost of mistakes, delays, and poor care that families often end up paying for:
The U.S. wastes over $760 billion on healthcare every year, and they pass a lot of this on to consumers. Patients feel this through extra tests, longer hospital stays, and surprise bills.
Families also often lose money when someone has to miss work to care for a loved one, and spend money on childcare, parking, food, and travel just to be at the hospital.
$27 spent today could save thousands, trim or prevent hospital stays and prevent costly mistakes or miscommunications!
We promise that you CAN do this.
But the best part is...you don’t even have to believe us!
You’re not behind. You’re not overreacting. You’re navigating a system that wasn’t built with you in mind and you’ve been doing it without a roadmap. That ends here for just $17.
For less than the cost of a copay, you’ll finally have the words, tools, and confidence to show up strong even if you’ve never done this before. Get the guide. So next time... you’re not just in the room. You’re ready.
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